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Terms & Conditions

TERMS & CONDITIONS

Company Name: Visiontech Business Solutions
Website: https://keepconnectapp.com
Email: support@keepconnectapp.com
Contact Number: 7057080970
Effective Date: October 23, 2026

1. Introduction

Welcome to Visiontech Business Solutions. These Terms & Conditions govern your access to and use of our website, software, applications, and digital business solutions.

Our products and services include KeepConnect App, KeepConnect AI, AI-powered review tools, automated SMS and WhatsApp communication, chatbot services, promotional posters and videos, digital business cards, website builders, QR Restaurant Ordering, customer loyalty programs, and related services.

By accessing or using our services, you agree to these Terms & Conditions. If you do not agree, please discontinue using the services.

2. Eligibility and Account Registration

You must have the legal authority to enter into an agreement to use our services. You agree to provide accurate and up-to-date information when registering or purchasing a service.

You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.

3. Services and Features

Visiontech Business Solutions provides digital tools designed to help businesses improve marketing, communication, customer engagement, online presence, restaurant operations, and customer retention.

Features may include:

  • Automated call-response follow-ups through supported SMS and WhatsApp integrations.

  • Automated chatbot replies and enquiry management.

  • Business posters, promotional videos, and branded marketing content.

  • Digital business cards and interactive business profiles.

  • AI-powered review suggestions and automated review replies.

  • No-code business website creation.

  • QR-based digital menus and restaurant ordering.

  • Booking management, loyalty points, coupons, and rewards.

Features, integrations, usage limits, and availability may vary depending on the selected plan, subscription, third-party provider, and technical requirements. We may update or modify features to improve our services or meet operational and legal requirements.

4. Subscription, Fees, and Payments

Some services may require a paid subscription, setup fee, or other charges.

  • Applicable fees and plan details will be communicated before purchase.

  • Customers agree to pay the charges associated with their selected plan.

  • Additional charges may apply for SMS, WhatsApp messages, AI usage, hosting, domain registration, or third-party services where disclosed.

  • Taxes will be charged as applicable under Indian law.

  • Access to paid services may be restricted if payment is overdue, subject to applicable law and the agreed payment terms.

Any refund, cancellation, renewal, or subscription policy communicated at the time of purchase will apply. Nothing in these Terms excludes consumer rights that cannot legally be waived.

5. Acceptable Use

You agree not to:

  • Use our services for unlawful, fraudulent, misleading, or harmful activities.

  • Send spam or unauthorized promotional messages.

  • Upload content that infringes copyright, trademarks, privacy rights, or other legal rights.

  • Attempt to access accounts, systems, or data without authorization.

  • Distribute malware or interfere with the security or operation of our platform.

  • Misuse AI features to create deceptive, unlawful, or harmful content.

  • Use our services in violation of applicable laws or third-party platform policies.

We may investigate suspected misuse and restrict or suspend access where reasonably necessary and legally permitted.

6. WhatsApp, SMS, and Communication Services

Our platform may integrate with WhatsApp, SMS gateways, telecommunication providers, and other communication services.

You are responsible for:

  • Obtaining the necessary consent or other lawful basis before contacting customers.

  • Following applicable messaging, telemarketing, privacy, and anti-spam requirements.

  • Providing required opt-out mechanisms where applicable.

  • Ensuring that message content and recipient lists are lawful.

  • Paying any applicable messaging or third-party usage charges.

Message delivery, availability, and timing may depend on third-party networks and providers. We cannot guarantee uninterrupted delivery or availability of external messaging services.

7. AI-Generated Content and Google Reviews

Our AI features may generate review suggestions, responses, chatbot messages, marketing copy, and other content.

AI-generated content may be inaccurate, incomplete, or unsuitable for a particular purpose. You are responsible for reviewing and approving content before publication or use.

Our review tools are intended to support genuine customer feedback and professional responses. Users must not use our services to create fake reviews, manipulate ratings, impersonate customers, or mislead the public.

Google and other third-party platforms operate independently and may change their policies, APIs, or access requirements. We do not guarantee any particular review rating, search ranking, customer response, or business outcome.

8. Digital Content and Intellectual Property

You retain ownership of content that you lawfully provide to us, subject to the rights needed to operate the services.

You grant us permission to host, process, reproduce, and display that content as reasonably necessary to provide the services you request.

Our software, platform design, branding, templates, documentation, and proprietary materials remain owned by Visiontech Business Solutions or the relevant rights holders, unless otherwise agreed in writing.

You are responsible for ensuring that you have the necessary rights to use any logos, photographs, videos, music, trademarks, or other materials you upload.

9. Websites and Digital Business Cards

Customers are responsible for the accuracy and legality of information published through websites, digital profiles, and digital visiting cards created using our platform.

Domain names, hosting, custom features, and integrations may be subject to separate fees and third-party terms.

We do not guarantee specific search engine rankings, website traffic, leads, sales, or business growth.

10. QR Restaurant Ordering and Loyalty Programs

Restaurant customers and business operators are responsible for ensuring that menu information, prices, taxes, product availability, order details, and reward terms are accurate.

Restaurants remain responsible for food preparation, food safety, order fulfilment, customer service, and applicable business licences.

Loyalty points, coupons, rewards, and redemption rules may be subject to the terms of the relevant business or subscription plan. Any expiry, restriction, or change affecting customer rewards should be communicated clearly and handled in accordance with applicable law.

11. Third-Party Services

Our services may rely on external providers for hosting, AI processing, payments, analytics, communication, maps, or other integrations.

Your use of these third-party services may be subject to their separate terms and privacy policies. We are not responsible for independent third-party outages, policy changes, or services outside our reasonable control.

12. Service Availability and Maintenance

We aim to provide reliable services but do not guarantee uninterrupted or error-free operation.

Maintenance, network problems, third-party outages, security incidents, or other circumstances may temporarily affect availability. Where reasonably practicable, we will take appropriate steps to restore service.

13. Limitation of Liability

To the extent permitted by applicable law, Visiontech Business Solutions will not be liable for indirect or consequential losses, lost profits, lost business opportunities, or losses caused by third-party services, inaccurate customer-provided information, or unauthorized use of an account.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Suspension and Termination

You may stop using our services in accordance with the applicable subscription and cancellation terms.

We may suspend or terminate access where reasonably necessary because of non-payment, unlawful use, security risks, material breaches of these Terms, or requirements imposed by law or third-party providers.

Where appropriate and legally permitted, we may provide notice and an opportunity to resolve the issue. Outstanding payment obligations and provisions intended to survive termination will remain effective.

15. Privacy and Data Protection

Your use of our services is also subject to our Privacy Policy, available at:

https://keepconnectapp.com/privacy-policy

Please review that policy to understand how information is collected, used, processed, and protected.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on our website with a revised effective date where appropriate.

Continued use of our services after updated terms take effect constitutes acceptance where legally valid. If you do not agree with material changes, you should discontinue use or contact us regarding your subscription.

17. Governing Law and Disputes

These Terms are governed by the laws of India, subject to applicable legal protections and jurisdictional requirements.

Disputes will be addressed in accordance with applicable Indian law. Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

18. Contact Information

For questions about these Terms & Conditions, please contact:

Visiontech Business Solutions
Website: https://keepconnectapp.com
Email: support@keepconnectapp.com
Phone: 7057080970

By using our website or services, you acknowledge that you have read and agree to these Terms & Conditions, subject to applicable law.